Water companies struggle with impact of thaw

Guardian: A water company has been flooded with 40,000 calls since Christmas Eve from customers reporting leaks and burst pipes. United Utilities, which owns and operates the water network in north-west England, said the unprecedented volume of calls was 10 times the usual number. United Utilities said the problem was caused by ice melting following the prolonged freezing weather. Scott Beard, United Utilities' regional water network manager, said: "It is not unusual to see the number of bursts increase......

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